Shipping Policy

Effective: July 11, 2026

Available methods

Eligible items may offer carrier shipping, local pickup, local delivery, or a quoted specialty method. The method shown or confirmed for the specific item controls.

Processing and estimates

Processing and transit estimates begin after payment clears and all address or scheduling details are complete. Estimates are not guarantees; carrier, weather, access, and item-specific delays can occur.

Packing and charges

Shipping, insurance, signature, specialty packing, and delivery charges are shown at checkout or confirmed before payment. Combined shipping is offered only when it is safe and practical.

Address and pickup responsibility

Customers are responsible for a complete delivery address and for arriving within an agreed pickup window with suitable help, vehicle, restraints, and protection unless paid delivery includes those services.

Damage or loss

Photograph the package and item before discarding packing materials. Report visible damage or missing contents to inquiries@theratsnestpeople.com within 3 calendar days of delivery so a carrier claim can be evaluated.

Restricted items

We do not ship an item when law, carrier rules, condition, size, material, or safety makes shipment inappropriate. A sale may be limited to local pickup or canceled and refunded if safe fulfillment is not available.